Founder and Principal

Cindy Douglas is an accomplished thirty-five year veteran of mortgage lending. Her professional career includes the founding of four companies. Cindy consults for mortgage companies and originators featured in the nations top 200. She is a recognized national speaker and published author.

Cindy and her team are headquartered in Southern California. They excel at helping organizations with business planning, process management, strategic initiatives, executive coaching, team building, employee development and applicant selection. Her group has helped individuals and their teams increase volume and productivity.

The Behavior Assessment System that she uses is one of the highest ranking for validity and objectivity.
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Cindy is a consultant and trainer for Lending QB, the industry's first 100% web-based site 2002. She is also a certified partner for Best Year Yet and NMLS instructor for Duane Gomer Education.

Cindy is a published author for Mortgage Originator Magazine, Housing Matrix, Loan Officer Magazine, My Rate Alert, ACT extra and Front Runner Resources. Conquering Shifts written in conjunction with her partner Kathleen Heck is Cindy's first book.